sales@aseanexport.net

Shipping & Delivery Policy - ASEAN Export

Welcome to ASEAN Export! This Shipping & Delivery Policy applies to all orders placed through our website at aseanexport.net.

Processing Time

All orders are processed within 2-3 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location and the shipping option you select. Here are the estimated delivery times:

Standard Shipping: 5-7 business days
Express Shipping: 2-3 business days
Overnight Shipping: 1-2 business days

Note: Delivery delays can occasionally occur.

International Shipping

ASEAN Export ships to multiple countries around the world. Please note that international shipping rates and delivery times will vary depending on the destination. Import duties, taxes, and customs fees are not included in the item price or shipping cost. These charges are the buyer's responsibility and may vary based on the country’s laws.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

ASEAN Export is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.